Your subscription or contracts will continue unchanged, communication will be via DMD2.
The apps will appear in the new look after an update, with the previous functionality.
With the Professional and Premium Plus subscriptions you will still have access to all channels, including the new ones.
With the Professional and Premium Plus subscriptions you will still have access to all channels, including the new ones.
From time to time we receive error messages from ‘Sonos’ operators who receive the error ‘Unable to browse music files’.
In most cases, these companies are still using an old Sonos controller version (S1).
Although our channels and the authentication method are error-free, Sonos itself no longer supports certain services on the old controllers.
What can I do?
Use the current controller on a tablet/mobile phone. The controller on Mac/Windows usually does not support our service (anymore). There is now also a web-based controller at https://play.sonos.com, with which you can also use all our channels.
Contact us so that we can meet your needs in the best possible way.
Digital Media Distribution AG
Bernstrasse 99
3122 Kehrsatz, Switzerland
+41 31 961 61 12
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